Shipping and Service Policy

Effective Date: July 29, 2026

Little Bee Honey provides online ordering and delivery services for customers across Pakistan, subject to courier availability and service coverage.

1. Order Processing

Orders are processed after we receive and confirm the required order information.

We may contact customers by phone or message to confirm details such as:

Customer name

Phone number

Delivery address

Ordered products

Order quantity

Payment or delivery information

Orders may be delayed if the provided information is incomplete, inaccurate, or cannot be verified.

2. Delivery Areas

We aim to deliver orders throughout Pakistan through available courier and delivery services.

Delivery availability may vary depending on the customer’s location and the courier service operating in that area.

Customers are responsible for providing a complete and accurate delivery address and a working contact number.

3. Delivery Time

Estimated delivery times may vary based on:

The delivery location

Courier availability

Weather conditions

Public holidays

Order volume

Operational circumstances

Any delivery estimate provided by Little Bee Honey is an estimate and is not a guaranteed delivery date.

4. Shipping Charges

Shipping charges, delivery offers, or free delivery eligibility will be displayed on the website, during checkout, or communicated before order confirmation.

Any free shipping offer may be subject to a minimum order value, selected locations, promotional conditions, or other requirements.

Little Bee Honey may update shipping charges or delivery offers when necessary.

5. Cash on Delivery and Other Payments

Payment options available for an order will be displayed during checkout or communicated during order confirmation.

For Cash on Delivery orders, customers should keep the required payment amount available when the parcel arrives.

For prepaid orders, payment must be completed according to the instructions provided before the order can be processed or dispatched.

6. Order Tracking

Where tracking is available, customers may receive a tracking number, courier update, or delivery notification.

Courier tracking information may take some time to become active after the parcel is dispatched.

7. Delivery Responsibilities

Customers should ensure that:

The delivery address is accurate and complete

The provided phone number is active

Someone is available to receive the parcel

The delivery location is accessible to the courier

Little Bee Honey is not responsible for delays or failed deliveries caused by incorrect addresses, unavailable recipients, unreachable phone numbers, refusal to accept an order, or circumstances outside our reasonable control.

8. Failed or Refused Deliveries

If an order is returned because the customer provided incorrect information, was unavailable after reasonable delivery attempts, refused the parcel without a valid reason, or did not cooperate with the courier, future orders may require advance payment.

Any additional delivery costs resulting from a repeated shipment may be charged to the customer.

9. Delivery Damage or Leakage

Please inspect the parcel when possible.

If you notice visible breakage, leakage, damage, or another issue, contact Little Bee Honey within 24 hours of receiving the order and provide clear photos or videos.

Claims submitted after the reporting period may be difficult to verify and may not qualify for a replacement or refund.

10. Changes to This Policy

Little Bee Honey may update this Shipping and Service Policy to reflect changes in delivery operations, courier services, pricing, or business practices.

 

11. Contact Us

Little Bee Honey

Phone: 0315 6999929

Office Address: Arbab Shakeel Plaza, Opposite Islamia College University, University Road, Peshawar, Khyber Pakhtunkhwa, Pakistan

Website: https://littlebeehoney.store/