Terms of service

Terms and Conditions

Effective Date: July 29, 2026

Welcome to Little Bee Honey. These Terms and Conditions govern your access to and use of our website, products, services, and online ordering facilities.

By visiting our website or placing an order, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Little Bee Honey

Little Bee Honey is an online store offering honey and selected natural food products to customers in Pakistan.

Website: https://littlebeehoney.store/

Office Address: Arbab Shakeel Plaza, Opposite Islamia College University, University Road, Peshawar, Khyber Pakhtunkhwa, Pakistan

Phone: 0315 6999929

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, prices, sizes, weights, and other information.

However:

Product colors may appear differently depending on the customer’s device or screen

Natural products may vary in color, aroma, texture, taste, or appearance

Product packaging may be updated or changed

Minor natural variations do not necessarily indicate that a product is defective

We may correct errors or update product information without prior notice.

3. Product Availability

All products are subject to availability.

We may limit product quantities, discontinue products, or cancel orders when stock is unavailable or an unexpected issue occurs.

If an item is unavailable after an order is placed, we may contact the customer to offer an alternative, delay the order, or cancel the affected item.

4. Prices and Payments

Product prices are displayed in Pakistani Rupees unless stated otherwise.

Prices, promotions, discounts, and delivery charges may change without prior notice.

The applicable price will generally be the price displayed or confirmed at the time the order is placed, subject to correction of obvious errors.

Available payment methods will be shown during checkout or communicated during order confirmation.

5. Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We may contact you to verify your order details before processing or dispatching the order.

Little Bee Honey may refuse, cancel, or limit an order where reasonably necessary, including when:

Product stock is unavailable

Order information is incomplete or inaccurate

A pricing or technical error occurred

The order appears fraudulent or unauthorized

Delivery is not available to the provided location

A customer has repeatedly refused or failed to receive previous orders

6. Customer Responsibilities

Customers must provide accurate and complete information when placing an order.

Customers are responsible for:

Providing a correct delivery address

Providing an active phone number

Reviewing order details before submitting an order

Ensuring that the delivery location is accessible

Receiving and paying for the order according to the selected payment method

7. Shipping and Delivery

Delivery times are estimates and may vary due to courier operations, location, weather, public holidays, or other circumstances outside our control.

Customers should review our Shipping and Service Policy for additional delivery information.

8. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy.

Because our products include food and consumable items, opened, used, or unsealed products may not be eligible for return.

Customers must report damaged, leaking, defective, or incorrect products within the time period stated in the applicable policy.

9. Order Cancellation

Customers should request cancellation as soon as possible.

An order may be cancelled only before it has been processed or dispatched. Once an order has been handed to a courier, cancellation may not be possible.

10. Product Use and Health Information

Our products are intended for general food and consumer use.

Any information on our website about honey, natural ingredients, nutrition, or traditional use is provided for general informational purposes and should not be treated as medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically supported by applicable legal and regulatory requirements.

Customers with allergies, medical conditions, dietary restrictions, or health concerns should consult a qualified healthcare professional before using a product where appropriate.

Honey should not be given to infants under 12 months of age.

11. Intellectual Property

The content available on the Little Bee Honey website, including text, product descriptions, logos, branding, graphics, images, designs, and website materials, is owned by or licensed to Little Bee Honey unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use this content for commercial purposes without prior written permission.

12. Acceptable Website Use

You agree not to:

Use the website for unlawful or fraudulent purposes

Attempt to interfere with website security or functionality

Submit false or misleading order information

Copy or misuse website content without permission

Use automated systems to access the website in a way that disrupts normal operation

13. Limitation of Liability

To the extent permitted by applicable law, Little Bee Honey will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to limit rights that cannot legally be excluded.

14. Third Party Services

Our website may use third party services, including payment providers, courier companies, analytics services, and technology platforms.

Little Bee Honey is not responsible for delays, interruptions, or issues caused by third parties that are outside our reasonable control.

15. Changes to These Terms

We may update these Terms and Conditions from time to time.

Updated terms will be published on this page with a revised effective date. Continued use of the website after changes are published means that you accept the updated terms.

16. Governing Law

These Terms and Conditions will be interpreted in accordance with the applicable laws of Pakistan.

Any dispute relating to these Terms, our website, or our products will be handled according to applicable legal procedures.

17. Contact Us

If you have questions about these Terms and Conditions, please contact:

Little Bee Honey

Phone: 0315 6999929

Office Address: Arbab Shakeel Plaza, Opposite Islamia College University, University Road, Peshawar, Khyber Pakhtunkhwa, Pakistan

Website: https://littlebeehoney.store/